When single mum, Katie, 31, from Oldham reached out for help with her alcohol and painkiller addictions it was important for her to be able to access local alcohol rehab near to her family. Thankfully, Port of Call’s comprehensive network of experts in the North West were able to give her the tailored support that she needed.
After my son, Harry, was born in 2013 my partner left me quite unexpectedly. I didn’t want my mum to find out that our family was in pieces. So that’s when I began to seek solace in alcohol and codeine. It began as a few glasses of wine here and there, after I’d put Harry down for the night. But as depression took hold of me, it wasn’t long before I was skipping breakfast for vodka and pills. On the odd occasion when Harry just wouldn’t stop crying, and nothing I did would soothe him, I’d comfort myself with a bottle of wine.
The turning point came when my mum came to visit one weekend and tentatively asked if I’d thought of going to rehab. It was such a jolt. I thought I’d hidden my problems from her. Looking back though, it must have been obvious. That night, we found Port of Call’s website and started reading through all their helpful information about how and where to get help. The next morning mum dialled their freephone number and put the phone on speaker phone for us both to talk through my issues.
Their addiction adviser listened carefully as I reeled off all my problems. They were really positive and it felt great to open up about my problems to them and mum. Port of Call reassured me that help was at hand and that everything we spoke about was completely confidential. After taking the time to understand my needs, they were able to give me some treatment options to consider.
My budget wasn’t massive, although I did have some savings tucked away, and childcare was a major factor. Thankfully mum offered to look after Harry while I’d be at rehab. But even so, I wanted to find a treatment centre as close to home as possible. Port of Call found a place nearby that suited me perfectly and got me checked in straight away.
Having that face-to-face support from top class professionals, and knowing that my family could visit whenever I needed to see them, was such a relief. Port of Call even arranged for mum to get some help because seeing at my lowest really hit her hard. Once again, mum’s counselling sessions were all held locally, which was essential while she had Harry.
There is lots of addiction support out there but the reason I chose Port of Call, and why I would recommend them to anyone, is that they could give me the local support I needed. I didn’t want to deal with someone based in London. I wanted someone who knew the area, had the local contacts, and could get me treatment quickly. Port of Call excelled in every area and treated me with dignity and kindness throughout.
I’ve been sober for two years now. I’ve just started a part-time job in my local florist, while Harry’s in nursery or at my mum’s. This whole experience has brought us closer together and, for the first time in ages, I’m optimistic about the future.
Disclaimer: Names and certain details have been changed to protect the identity of case study participants.
For more information about Port of Call’s comprehensive array of professional and discreet support services, please visit www.portofcall.com or call for free on 08000029010.